Lync 2013 Front End Service Fails to Start

After installing Lync 2013 the front end service may fail to start. I got the following error:

Log Name: Lync Server
Source: LS User Services
Event ID: 32178
Task Category: (1006)
Level: Error
Keywords: Classic
User: N/A
Computer: lync.jrw.local
Failed to sync data for Routing group {5A65CDB2-3DB5-5C72-9E7D-416A09E3FB97} from backup store.

Cause: This may indicate a problem with connectivity to backup database or some unknown product issue.

Ensure that connectivity to backup database is proper. If the error persists, please contact product support with server traces.

This looked like the fix:

Had to remove all non root certificates from the trusted root certificates store. However after removing them all and rebooting for good measure I was still unable to start the front end service.

Should have known really.. Run windows updates and install the Lync 2013 cumulative updates kb 2809243 package from here and you’ll be golden.

Lync 2013 Cumulative updates


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